If the item ordered is in stock XION® aims to despatch your goods within 2 to 8 working days of receipt. (Saturday’s, Sunday’s and all Bank Holidays are not working days). If the item is not in stock, XION® aims to despatch within 4 to 8 weeks.
All products are subject to availability and we also reserve the right to refuse any order without explanation. Orders are made on the basis of business to consumer.
XION® tries its utmost to ensure items placed into the XION® – Warehouse are in stock at all times. If an item should unfortunately be temporarily out of stock XION® will advise you via the email address provided by you at the checkout when the item will be back in stock and of a delivery time.
When placing an order online in our webshop, the estimated shipping costs are calculated based on your address information and the chosen shipping services offered by our forwarder (DHL) during checkout.
XION® would like its customers to be completely satisfied with their purchase and if an item is found to be unsuitable, please contact us in the first instance so a suitable exchange can be made. (Please see our Return policy).